Email us at lakesidetradersonline@gmail.com if you have further questions or didn't see your question answered here!
Q: What are your store hours?
Monday-Saturday: 10am-5pm
Sunday: 11pm-4pm
Our online store is open 24/7!
Q: If I live in Moose Lake area, can I just pick up my order from your store instead of having to pay for shipping?
We do not offer in store pickup at this time.
Q: Can I return or exchange an item I ordered in-store or online?
Please head to our our Returns + Exchanges information page for detailed information.
We're so sorry! We do our best to pack your items carefully but sometimes accidents happen during transit. Please see our policy page for detailed information.
Q: Do you provide gift wrapping?
We do not offer gift wrapping for online orders. We do, however, have gift bags to purchase at our brick & mortar location and we are more than happy to wrap gifts purchased in store!
Q: What is your processing and delivery time?
We ship within the United States. Orders will be processed within 2-4 business days. Please see our policy page for more detailed information.
Q: How quickly do you respond to a customer service question?
Please reach out to lakesidetradersonline@gmail.com at any time! We will respond to your questions within 1-2 business days during business hours.
Q: I saw something on Instagram, but I can’t find it on your site. What do I do?
If you can’t find the item on the website, the item is sold out, has been taken down from the website or is only available in store. Please feel free to reach out to us at lakesidetradersonline@gmail.com with questions.
Q: Do you offer gift registries?
Not yet!
Q: What kinds of things can I sell in the resale area of your brick and mortar store?
We are looking for vendors who sell antique and collectible items.
Q: How do I become a vendor?
We currently have a waitlist. Please visit our Vendor Info page to read our policies and fill out the form to join our waitlist. When you're next on the list, we will call you if a space opens up to see if you're still interested.
Q: I’m a maker! How can I get my product carried at Lakeside Traders?
We're always looking for new and interesting products to carry at Lakeside Traders! Please contact us at lakesidetradersonline@gmail.com and let us know about your business and your products. Please send your website information, product line sheets including wholesale prices and Instagram information so we can fully appreciate your brand! Ultimately, the Lakeside Traders buyers will make the final decisions on products that are carried in the store & will reach out to you if interested.